Privacy Policy

Maina Data Link (“we”, “our”, or “us”) operates a mobile application and related services for the sale of mobile data, airtime, and call subscription services. By using Maina Data Link, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our app or services:

• Full name, phone number, and email address where provided.
• Account login details required to access your Maina Data Link account.
• Transaction details such as mobile numbers, network providers, purchased plans, payment records, and transaction history.
• Device and technical information such as device type, operating system, IP address, and app usage logs.

2. How We Use Your Information

We use your information to:

• Create and manage your Maina Data Link account.
• Process data, airtime, electricity, wallet, and related transactions.
• Send transaction confirmations, service alerts, and important notifications.
• Provide customer support and resolve complaints.
• Improve app performance, security, and user experience.
• Prevent fraud, unauthorized access, and abuse of our services.

3. Sharing of Information

We do not sell your personal information. However, we may share necessary information with trusted third parties only where required to provide our services, such as:

• Payment processors and transaction verification providers.
• Network, electricity, API, and service providers used to deliver data, airtime, electricity, and related services.
• Regulatory or law enforcement agencies where required by law.

4. Data Security

We use reasonable administrative, technical, and security measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic storage or internet transmission is completely secure.

5. Data Retention

We retain user information only for as long as necessary to provide our services, maintain transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your information, subject to legal and transaction record requirements.

7. Third-Party Services

Maina Data Link may use third-party services such as payment gateways, API providers, analytics tools, or notification services. These third parties may process information according to their own privacy policies.

8. Children’s Privacy

Maina Data Link is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that such information has been collected, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of Maina Data Link after updates means you accept the revised policy.